Both my parents moved in with me about a year and a half ago.  They both have cancer.  While my dad was going through treatment, he was in a lot of pain.  No one knew what to do for him and he wasn't being as honest with the doctors about his pain levels as he was a very strong and proud man.  I spoke to Melissa about the situation because I felt so very helpless.  She convinced me that my father should not be in pain and gave me the confidence to call his doctors and tell them exactly what was going on when he was not with them.  Although he died not too long after, I will say that his last few weeks here were so much better than they had been for months because of the knowledge that I had from Melissa about how it should be and could be.  I believe this service is so important support and is a gift that she offers because there is no middle person between the doctors and hospice.  I know in my case it made all the difference.  I am so thankful that I had her to help me.